Once your item is sold, you’ll need to contact your winning bidder or buyer. If you're using PayPal (which is set automatically) some or all of the information (depending on the selling tool you used) will be emailed automatically to your buyer.

You can also send an invoice from the item listing in the Sold section of My eBay.

Get the buyer’s shipping address if you didn't receive it in your eBay notification.

Confirm the following with the buyer. These items should match what you specified in the listing:

• The shipping cost
• How you'll ship the item
• When to expect it and a shipping tracking or Delivery Confirmation number if you have it
• Which payment methods you accept
• The total price
• Tax (if applicable)

Note: If you don't get a response from the buyer, you can request your buyer's contact information, including a phone number. Sometimes a phone call makes communication easier.